Returns & Exchanges

At Alvadiem, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization Number.

2

Prepare the Package

Securely pack the unused products in their original packaging, ensuring the Return Authorization Number is clearly marked on the outside of the box.

3

Ship to Alvadiem

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing